Swim & Tell

We spill the tea on all things fit, care, shipping, and everything in between. You ask — we tell!

Where is Estrella Swim based?

We’re proudly based in Ottawa, Canada — where the winters are cold, but our swimsuits bring the heat all year round.

Do you ship internationally?

Yes, love! We ship worldwide. Shipping costs & estimated delivery times will show at checkout, based on your location.

How long does shipping take?

We try to get your suits to you as quickly as possible:

  • Canada: 3–7 business days
  • USA: 5–10 business days
  • International: 10–20 business days

(Things might take a little longer during holidays or launches, but we promise it’s worth the wait!)

How do I know my size?

Each product page has a detailed size guide to help you out. Still not sure? Slide into our DMs or email us with your measurements — we’ll happily help you find your perfect fit.

What’s your return & exchange policy?

We accept returns or exchanges on unworn, unused suits with tags and hygiene liners still in place — within 14 days of delivery.

Visit our Return & Exchanges Policy page to start a request.

Are your swimsuits sustainable or ethically made?

Absolutely. We design using eco-conscious fabrics and work with partners who prioritize ethical production and fair labor. Style and sustainability go hand in hand here.

How do I care for my swimsuit?

Because your suit deserves the TLC you do! Give it a little extra love and it’ll stay beautiful for seasons to come:

  • Rinse in cool water after every wear
  • Hand wash only with a gentle soap — skip the machine to protect delicate fabric and underwire
  • Lay flat to dry in the shade (never tumble dry!)
  • Avoid rough surfaces that could snag your suit
  • Store it flat or gently folded — no wringing, twisting, or stuffing into bags!

Can I buy your swimsuits in-store?

We’re mostly online, but you’ll find us at local pop‑ups and markets in the Ottawa area. Follow us on Instagram for where we’re popping up next!

How can I contact you?

We’re here for you! Email us at support@estrellaswim.com or send us a message on Instagram. We usually reply within 24–48 hours.